Forum Discussion

Ron20m's avatar
Ron20m
New Contributor
7 years ago

I'm getting Daily Phishing emails

I keep blocking every one but they just keep hammering me every single day. minimum of 2 and sometimes 4-5 every day. Has cox been compromised?

phishing email
  • le-c-b's avatar
    le-c-b
    New Contributor
    7 years ago

    I am also suddenly getting ridiculous amounts of spam that I never got before. I have not signed up for anything new. This is awful! I am almost to the point of wanting to completely delete my email account. It would be such a pain though as this is the email address I have had for years and years. 

  • Celithe's avatar
    Celithe
    New Contributor
    7 years ago

    I can also confirm there are a lot of these types of emails coming through in the last few months, it's getting so ridiculous I'm considering deleting my email account after having it for more than a decade. 

    • LisaH's avatar
      LisaH
      Moderator
      7 years ago
      Hi Celithe. If you are getting spam emails that you didn't get before, have you subscribed or unsubscribed to anything recently? If you are using Cox webmail, you can mark each email as spam and it will send information to our spam department to block these senders. Also, you can create a filter under settings to filter out certain types of emails as well. We are working on our spam filters as well to increase the filtering of spam. Thanks, Lisa - Cox Support Forums Moderator
      • MSinAZ's avatar
        MSinAZ
        New Contributor III
        7 years ago

        You mean, like you've been "working on" a solution to the tons of robocalls on the landlines? I finally had to just eliminate a landline I'd had for over 20 years due to the amount of junk calls - and continued "we're working on a solution" for Cox that went absolutely NOWHERE. A simple way to implement NoMoRobo would have been great, but Cox would not even upgrade their systems to allow simultaneous ring so we could take advantage of that FREE solution!

        No, I'm considering deleting an email account I've had for more than 20 years because you can't work out some way to filter out incoming spam emails that your OUTGOING servers easily identify as SPAM!

  • ColleenD's avatar
    ColleenD
    Moderator
    7 years ago
    Ron,
    Are you marking messages as spam in webmail or blocking them on your device or app? When possible please mark the messages in webmail.

    ColleenD. Cox Support Forums Moderator