Inconsistent Service Disruptions (i.e. T3,T11,T4) - since July service work

allen dustinp I am at my wits end with this.  EVERY day the service goes out for my entire neighborhood and outages show on the account page.  Lasts anywhere from an hour to 6 hours.  It is not my connection it is a whole neighborhood/ city wide issue.  Every other post on Nextdoor is all about Cox outages.  Can someone please help me to flag a larger issue than just the same **?  Resetting my modem will not help a city wide issue.  I can’t even talk to an agent because it will not connect me if an outage is present.  This is in New Orleans.  Please help!