Forum Discussion

New Contributor

5 years ago

Intermittent Disconnects T3 time-out, CM1100 status and logs

Hi, I have a CM1100 modem, about 3 months out of the box. I am experiencing time outs. The all modem lights stay connected. Only quick but noticeable drops. There are no coaxial splitters inside or...

connection loss

ConnectionLoss

event log

intermittent disconnect

log entries

T3 time-out error

CrystalS

Former Moderator

5 years ago

Hello Zonknea,

This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.

Crystal S. Cox Support Forum Moderator

Forum Discussion

Intermittent Disconnects T3 time-out, CM1100 status and logs

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