Forum Discussion
Same problem in zip 93105. This has been going on for days, if not weeks. Speeds are very inconsistent, except consistently low (5-8-10 Mbps, vs "up to" 150 Mbps I'm paying handsomely for), and downloads/streams stall regularly. I've run SpeedTest on multiple devices, both wired and wireless, which used to show good results. Lately: not so much. Tried pointing it at various servers, all with similar results. Does seem to improve a bit later in the day (maybe). Tried the modem reset, waste of time.
Also, but separate gripe: mail client errors out as often as not when attempting to retrieve mail. This has been going on for years.
- kbinsb5 years agoNew Contributor
Hello Allan, there are indeed splitters on the cable line, considering the cable is distributed to most rooms in the house. This arrangement has been in place with satisfactory (even impressive) performance for several years. There have been no recent changes in cabling or connected devices. Thanks - kbinsb
- JonathanJ5 years agoFormer Moderator@Kbinsb
For testing purposes, are you able to bypass the splitter just to see if it improves the signal levels?
Jonathan J
Cox Moderator- kbinsb5 years agoNew Contributor
Not easily done. Is there a way I can look at things from this end if/when I'm able, as Dave9 and Viole have done in this thread? Their logs suggest trouble between the modem and the neighborhood infrastructure equipment. My modem is an Arris Touchstone CM8200, provided some time in the past year or so by Cox.
Related Content
- 5 months ago
- 12 years ago