I had the same issue too, I’m in Tucson. They kept telling me it’s my modem and refused to have a tech come out unless I paid a $75 fee. No thanks. I’d rather have no internet than deal with these soulless, money hoarding, inept, unhelpful jerks. 1-844-227-3943 Is the phone number to cancel service....hopefully you can find a better ISP
Unfortunately I have no other options for my needs. They are too slow or my line of sight is blocked. I will be advocating for this to be addressed though cause schools are going online and now cox is messing with people’s education. Hopefully that is enough to get some parents and politicians to start making some changes or atleast get cox to fix their infrastructure.
Centurylink is supposedly expanding and everyone that has it, praises them for the fiber but it is slow to roll out to new areas.
