Forum Discussion

Mr__Castle's avatar
Mr__Castle
New Contributor II
5 years ago

Intermittent service (drops, slow speeds) for 85032 and other Phoenix area zip codes over the last 3 weeks. This is a cox issue, not our modems. Fix it

Over the past 3-4 weeks the Phoenix area and other cities have been constantly getting drops and seeing slow speeds in their internet service. With school starting for most communities and many more ...
mrod's avatar
mrod
New Contributor

Same problem here 89110.  I've been jerked around by Cox and their technicians for so long now.  I'm happy to see I'm not the only one having this issue.  I've tried talking to online support chat and just get disconnected.  I tried running new coax straight from the tap and still have the same issue.  This is clearly a problem with Cox hardware.  I just wish that I had an alternative option for gigabit speeds here in Las Vegas. 

GiveMeMoreBits's avatar
GiveMeMoreBits
New Contributor II
5 years ago

We need to advocate for centurylink and their fiber. Cox had a chance to do it and instead they chose the cheaper route and upgraded the copper lines. Time that a new monopoly takes over cause cox ** at this point. Years and years of random issues.