Forum Discussion

Mr__Castle's avatar
Mr__Castle
New Contributor II
5 years ago

Intermittent service (drops, slow speeds) for 85032 and other Phoenix area zip codes over the last 3 weeks. This is a cox issue, not our modems. Fix it

Over the past 3-4 weeks the Phoenix area and other cities have been constantly getting drops and seeing slow speeds in their internet service. With school starting for most communities and many more ...
Bnn's avatar
Bnn
New Contributor

Las Vegas and same issue

ChrisL's avatar
ChrisL
Former Moderator
5 years ago
I checked your modem from this end and it's reporting poor signal levels. I'd suggest checking cabling, bypassing splitters, or testing the modem at a different outlet to see if that helps. Otherwise, a technician may need to come out and troubleshoot further.

-Chris