Forum Discussion

baught's avatar
New Contributor
5 years ago

Internet cost

I am immensely disappointed that the cost of my internet service just increased.  Why do new customers receive wonderful incentives, while return customers are subject to higher costs?

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  • KevinM2's avatar
    Former Moderator
    Hello, we value your genuine feedback, and we cherish your devotion to our products and services. Cox strives to provide premium-quality services and content while simultaneously keeping prices as low as possible. Most of the promotional rates we offer are to entice new customers to do business with us and run for a limited time. Our competitors' routinely engage in similar business practices. If you'd like to discuss your account services in greater detail, we encourage you to email us at -Kevin M. Cox Support Forum Moderator