Internet keeps dropping out
Looking at other forum threads here I can see that this is a persistent problem for Cox customers.
For well over a year, this has been happening to me. For 18 years prior, I never had to reset my modem and router. When the problem started up over a year ago, I replaced my modem and router with new state of the art Cox approved hardware. No help whatsoever. Same problem, same error message from Windows Network Diagnostics:
"Ethernet" doesn't have a valid IP configuration
The default gateway is not available
This problem occurs even when the computer is shutdown (I know the internet is down because my Wi-Fi quits working)
Calls to tech support are a waste of time. I don't need to be told how to reset my modem and router since I have been doing it about 10 times a day for more than a year.
Had a Cox tech come out a while back. He did some tests and replaced some connections. My internet dropped out within an hour after his departure.