Internet not working 3 weeks
Lake Forest California, 3 weeks, 2 modem replacements 5 technicians, outside rewiring and and still not able to keep the connection up for more than 5 minutes, network and Wi-Fi . i call support, "w...
Forum Discussion
ours has been the same w unreliable services. We have filed an FCC complaint and they still can't figure it out....
A Tech came out and I had him do a Signal Test, I was getting good Tx signal coming in, no abnormalities on the signal side, when we reconnected the router, I went directly in the router myself to do a few Troubleshooting, I Noticed, I could not view any Logs when doing a diagnostics, my immediate thought was replace the router, he went and got one of the paranomic router and came back, installed it and I ran a few test to verify the internet. It worked and now I was able to view system logs for any potential issues. Not sure if it's the same for you guys. I also, remove the firewall from my router and use my Cisco router as security so any traffic that gets to the Cox modem passes through and I don't have to think of congested network.
