coolsul
5 years agoNew Contributor
Internet reliability issues: Slow uploads 0.1mbps
I noticed earlier that upload seemed quite unstable. I ran a few tests and the first result was less than 2mbps, and the second was 0.1mbps. This is on a gigabit plan and a brand new cable modem (SB8200 purchased on April 2020).
I already had a tech come out and connect my modem directly to the cable drop. Althought things did get better for a brief moment, it looks like the line still has intermitten issues and the cable modem is now complaining about the OFDM channel as seen below:
---
The table below contains the log of events that the SB8200 has detected. This log can be important to the service provider to help diagnose and correct problems, if any should occur.
Date Time | Event ID | Event Level | Description |
---|---|---|---|
08/06/2020 16:04 | 82000500 | 3 | "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:c0:3e;CMTS-MAC=00:27:90:0c:61:d2;CM-QOS=1.1;CM-VER=3.1;" |
08/05/2020 21:08 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=14:c0:3e;CMTS-MAC=00:27:90:0c:61:d2;CM-QOS=1.1;CM-VER=3.1;" |
08/05/2020 21:07 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=14:c0:3e;CMTS-MAC=00:27:90:0c:61:d2;CM-QOS=1.1;CM-VER=3.1;" |
08/04/2020 22:33 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=14:c0:3e;CMTS-MAC=00:27:90:0c:61:d2;CM-QOS=1.1;CM-VER=3.1;" |
08/04/2020 22:32 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=14:c0:3e;CMTS-MAC=00:27:90:0c:61:d2;CM-QOS=1.1;CM-VER=3.1;" |
08/04/2020 21:58 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=14:c0:3e;CMTS-MAC=00:27:90:0c:61:d2;CM-QOS=1.1;CM-VER=3.1;" |
08/04/2020 21:58 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=14:c0:3e;CMTS-MAC=00:27:90:0c:61:d2;CM-QOS=1.1;CM-VER=3.1;" |
08/04/2020 21:58 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=14:c0:3e;CMTS-MAC=00:27:90:0c:61:d2;CM-QOS=1.1;CM-VER=3.1;" |
08/04/2020 21:57 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=14:c0:3e;CMTS-MAC=00:27:90:0c:61:d2;CM-QOS=1.1;CM-VER=3.1;" |
08/04/2020 21:53 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=14:c0:3e;CMTS-MAC=00:27:90:0c:61:d2;CM-QOS=1.1;CM-VER=3.1;" |
08/04/2020 21:53 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=14:c0:3e;CMTS-MAC=00:27:90:0c:61:d2;CM-QOS=1.1;CM-VER=3.1;" |
08/04/2020 21:49 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=14:c0:3e;CMTS-MAC=00:27:90:0c:61:d2;CM-QOS=1.1;CM-VER=3.1;" |
08/04/2020 21:49 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=14:c0:3e;CMTS-MAC=00:27:90:0c:61:d2;CM-QOS=1.1;CM-VER=3.1;" |
08/04/2020 21:46 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=14:c0:3e;CMTS-MAC=00:27:90:0c:61:d2;CM-QOS=1.1;CM-VER=3.1;" |
08/04/2020 21:46 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=14:c0:3e;CMTS-MAC=00:27:90:0c:61:d2;CM-QOS=1.1;CM-VER=3.1;" |
08/04/2020 21:44 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=14:c0:3e;CMTS-MAC=00:27:90:0c:61:d2;CM-QOS=1.1;CM-VER=3.1;" |
08/04/2020 21:44 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=14:c0:3e;CMTS-MAC=00:27:90:0c:61:d2;CM-QOS=1.1;CM-VER=3.1;" |
08/04/2020 21:41 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=14:c0:3e;CMTS-MAC=00:27:90:0c:61:d2;CM-QOS=1.1;CM-VER=3.1;" |
08/04/2020 21:40 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=14:c0:3e;CMTS-MAC=00:27:90:0c:61:d2;CM-QOS=1.1;CM-VER=3.1;" |
08/04/2020 21:35 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=14:c0:3e;CMTS-MAC=00:27:90:0c:61:d2;CM-QOS=1.1;CM-VER=3.1;" |
08/04/2020 21:35 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=14:c0:3e;CMTS-MAC=00:27:90:0c:61:d2;CM-QOS=1.1;CM-VER=3.1;" |
08/04/2020 21:32 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=14:c0:3e;CMTS-MAC=00:27:90:0c:61:d2;CM-QOS=1.1;CM-VER=3.1;" |