Forum Discussion

Thedoggs's avatar
Thedoggs
New Contributor
15 days ago

Is there a way to tell if a firmware update was pushed to my modem?

This morning I woke up to no internet.  I looked at my modem and all the lights were flashing amber except the power light, that was flashing white. I called support and the gentleman said my firmwa...
firmware update
LatitiaS's avatar
LatitiaS
Moderator
15 days ago

Hi Thedoggs,

 

I am sorry to learn of your service loss and I'd be glad to assist.  If you have not already made arrangements with our support team earlier, please reach us on Twitter at CoxHelp, visit us on Facebook, or at cox.help@cox.com.  We would be happy to help.

Cox Support Forum Moderator