JUST ORDERED CENTURYLINK - Goodbye Cox and Packet Loss Issues

Cox Team - 

You're officially being fired! This move is a direct result of your failure to remedy gross packet loss issues. I  and many others did our part to help solve the problem - actually far beyond what's normally expected of customers. I've spent countless hours of my personal time on the phone, forums, running tests, talking to techs, swapping equipment, etc. all because I wanted to help fix the issue and remain a customer, after all I've been a loyal one for 12+ years. 

Most depressing thing about this situation is Cox's response - "It's not on our end." You see, regardless of what the true technical issue may be or where it truly resides, Cox IS the "internet" to the end user. The technical components you leverage to provide services are not your customers concerns. Fact of the matter is your service, and it's been proven, is part of the problem, thus is your responsibility to work to correct, through whatever means necessary. I'm a manager in IT and this concept is not rocket science.

I hope this continues to be a thorn in your side and I strongly urge customers who are experiencing this issue to jump ship and impress upon Cox's upper management that this IS a problem and it's not going away. I've included below a ton of documentation to illustrate how rampant this issue is for everyone out there. 

Forum Posts:

https://forums.cox.com/forum_home/internet_forum/f/internet-forum/21713/cox-fortnite-packet-loss---customers-please-read - MY PERSONAL RECAP 

http://www.dslreports.com/forum/r32118471-CA-Fortnite-Packet-Loss-on-West-Coast-Servers-Southern-California

http://www.dslreports.com/forum/r32113456-Horrible-packet-loss-for-games-like-Fortnite-COX-Communications

http://www.dslreports.com/forum/r32136875-What-is-acceptable-packet-loss

http://www.dslreports.com/forum/r32135334-Gigablast-Evening-packet-loss-after-Gigablast-upgrade

http://www.dslreports.com/forum/r32093285-AZ-Packet-Loss-in-First-and-Second-Hops

http://www.dslreports.com/forum/r32087813-OK-weird-packet-loss-issues-techs-say-there-is-nothing-wrong

http://www.dslreports.com/forum/r32108838-PHX-Packet-Loss-via-Level-3

www.dslreports.com/.../r32045842-AZ-Packet-loss-Chandler

forums.cox.com/.../high-ping-spikes-and-packet-loss

https://www.reddit.com/r/CoxCommunications/comments/8y2eci/upstream_packet_loss_phoenix/

https://www.reddit.com/r/FortNiteBR/comments/94cw0p/packet_loss_information_and_how_to_fix_lag/

https://forums.cox.com/forum_home/internet_forum/f/internet-forum/19622/consistent-packet-loss

https://forums.cox.com/forum_home/internet_forum/f/internet-forum/21756/fortnite-packet-loss---cox-vs-verizon-lte

https://forums.cox.com/forum_home/internet_forum/f/internet-forum/21288/severe-packet-loss-upload-to-amazon-web-services-fortnite

https://forums.cox.com/forum_home/internet_forum/f/internet-forum/21209/cox-ruining-fortnite-and-live-streaming-experience-with-packet-loss

https://forums.cox.com/forum_home/internet_forum/f/internet-forum/21794/packet-loss-gaming-and-cloud-connections

forums.cox.com/.../packet-loss-with-current-route-to-lotro-gls

https://forums.cox.com/forum_home/internet_forum/f/internet-forum/21455/santa-barbara-ca---significant-packet-loss-in-route-to-netflix

https://forums.cox.com/forum_home/internet_forum/f/internet-forum/21663/fortnite-packet-loss

twitter.com/search

Video Evidence:

https://www.youtube.com/watch?v=5Tx9MO2aAsQ

https://www.youtube.com/watch?v=itzhCKiqpkQ&t=362s

https://www.youtube.com/watch?v=MPs3LaQgFhk&t=57s

https://www.youtube.com/watch?v=3vLLSYGzsB8&t=43s

https://www.youtube.com/watch?v=uLv0beSLdD8&t=3s

https://www.youtube.com/watch?v=iaqDq1IlQVs&t=531s

https://www.youtube.com/watch?v=loG2tLRw4CE

www.youtube.com/watch