Las Vegas - Severe Upload Packet Loss
Over the past month, my upload packet loss has gotten out of control. The issue occurs constantly with 1-2% packet loss on upload shown via Netstats in games like Fortnite or 1-2% packet loss on uplo...
Forum Discussion
I am also experiencing sudden 100% packet loss once every hour or so. Keep this updated with any resolutions you may have. I've already contacted Cox and they want to charge me 75 dollars to come out and take a look. Not interested in paying this at all. I am also located in Vegas, I am up on the North West side. This packet loss didn't start until a month or so ago.
- Hi Brian.M, your modem log shows multiple instances of WiFi interference. WiFi interference can come from the following devices: cordless headsets, wireless speakers, baby monitors, cordless phones, microwave ovens, etc., so make sure your Gateway is kept in an open area away from these devices. If you’re in an area with many different WiFi networks such as an apartment complex, your neighbors’ WiFi networks may be interfering with yours. You might try logging into the Gateway and changing the wireless radio settings to use channel 1, 6, or 11 and see if the problems gets better or worse. -Becky, Cox Support Forums Moderator
