Forum Discussion

Tim_Chen's avatar
Tim_Chen
New Contributor
6 years ago

Latency and Disconnect Isses with League of Legends and Discord

Ivehad randomly high spikes and disconnects from the game server and discord.
Its been like this for about 4 weeks ive talked with techs and they reset my modem many times. But they never can see the underlining issues but i can feel it and see it when it happens, doesn't matter what time of the day, i just want some help. Here is the event log and status from my modem and also a winMTR to leagueoflegends.com, The highest ping was almost 3000.

https://imgur.com/a/7lAl9ki
https://imgur.com/a/7lAl9ki

Please Help.

Edit: Ive added a ping plotter here also

connection issues
connection issues disconnect internet drop
ConnectionLoss
Cox
dropped_connections internet
  • KevinM2's avatar
    KevinM2
    Former Moderator
    6 years ago
    Hello, can you please bypass the wireless router and perform and run this pingplotter again for us? We'd like to see what it looks like when you're hard-wired to the modem. -Kevin M. Cox Support Forum Moderator
    • Tim_Chen's avatar
      Tim_Chen
      New Contributor
      6 years ago

      Hi Kevin,

      Iveemailed cox-help and they are sending out a tech as even bypassing the router there is a high latency and ping. But thnak you for responding.

      • KevinM2's avatar
        KevinM2
        Former Moderator
        6 years ago
        You're quite welcome, and please feel free to reach out to us for assistance in the future. -Kevin M. Cox Support Forum Moderator