Lots of Jitter, Tons of Packet Loss
Hey there! I have been having severe packet loss and lag in games lately and noticed my ping spiking quite a bit. I contacted Cox, and I was told everything looked fine on my end and the node in my n...
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Same exact issue here I even upgraded my modem and router and was told the same exact thing even with 7 or so techs coming out to "help" me. Looks like cox is giving customers the run around instead of making any serious improvements or changes to the network. The COVID Congestion issue is most likely a factor but considering the pandemic has been going on for a year now and the amount of people actually staying at home is far less now I feel this is a go to excuse instead of them actually taking a deeper look and finding a solution since its easy to just blame a pandemic they cant control. Regardless of if it helps I would strongly suggest making an FCC report about this since its the only thing that can be done to hold cox accountable.
The last tech that came out has been telling me there are more people at home using the internet now than at the beginning of the pandemic. He was also incredibly hesitant to tell me when/if these problems would be resolved.
