My Insane data usage solved!!!
Just wanted to take a moment and post for other cox subscribers out there that may have an issue with reaching the 1TB data cap. Recently I went over my 1Tb, I had never came close to this amount. Fo...
Forum Discussion
What do you do if cox usage meter says you are using 80gb a day? When I unplugged the modem from the wall two days ago? wasn't using any internet the past few days cause I knew I would not be home, and i just did not believe cox when they said I was close to going over my limit of 1024 gb... So I decided to see if their data usage meter was accurate... So with the modem off, unplugged from the wall for two days in a row it now has me at record usage of 80 gb per day? Now I know for sure cox internet is LYING and Inflating customer gb usage...they are trying to inflate customer usage to gouge money from customers...I think cox internet users need to file a class action suit .I do not have Netflix or any streaming services... I did months ago but cancelled it all months ago... SO I NO LONGER STREAM ... COX COMMUNICATIONS INTERNET ARE LIARS PURE AND SIMPLE... ZERO DOUBT ON THAT... HOW CAN YOU BE USING 80 GB A DAY USING ZERO INTERNET??? MODEM OFF?? UN PLUGGED? IF ANYBODY ELSE HAS THIS ISSUE? LET'S GET A LAWYER AND FILE A CLASS ACTION SUIT.
Hi MaryX, The method we use to record data usage has been verified accurate by an independent source. The link to this article can be found at www.cox.com/.../data-usage-and-cox-services.html with additiona factors that can affect data usage. We will be glad to review your account. Please email us at cox.help@cox.com with your full street address and please include a link to the conversation.
-Greg P
Cox Forums Moderator
-Greg P
Cox Forums Moderator
The method we use to record data usage has been verified accurate by an independent source.
Hogwash. Cox hired that company. Nice try, but no cigar. That's like hiring an attorney and then letting him decide if you're guilty or innocent.
You guys continue to insult the intelligence of your customers time after time. I would be so ashamed I would resign immediately.
Yep, I watch the traffic through a feature on my router. For almost an entire month they were consistently adding 2gb to each day. For the past few weeks it has been accurate. I agree J.Kopp. Such a rigged system. So bad for consumers.
You mean the method that you were using when you were being watched? Big deal. You guys have an awful track record of dishonesty. You shouldn't be surprised when people don't believe anything you're saying.
