New Improved Cox Webmail - "NOT"!
Cox took something that was not a problem and made it into a problem. Cox managed to have just four emails appear in the Cox Email inbox. HUGE space at top of window is just blank. The COX Blue banne...
Forum Discussion
So a new wrinkle has appeared: I cannot view an email sent by the Elks.Org. This did not happen prior to the new format for Cox email. The email was modified by Cox screening it so that the following message appears:
External images in this email use an insecure connection. Those images were automatically adjusted to enforce a secure connection (https). Some images might not be shown.
Open original email in new browser tab.
Opening the new tab gives a blank image pretty much and is undecipherable. If anyone has Technical Help that can be understood and applied by a basic user so that they are able to view the original message it would be appreciated.
And, by the way, the users PERCEPTION is THEIR reality, not "an opinion".
Thank you!
If opening in a browser tab doesn't work, there's a problem with the original email. Opening in a browser tab means, opening the WEB SITE in a browser tab to open the email, it's not going through Cox Webmail for that, you are connected direct to the site, getting the email as they sent it.
Cox is modifying the original email (adjusted, blocked) within the OP's profile on the server. If the link doesn't release these modifications of the original email, there is something wrong with the email program.
Moreover, these discrepancies didn't occur "prior to the new format for Cox email."
Incorrect. Webmail has always been capable of blocking images from an insecure server, I used to get that complaint ALL the time. Poster got ONE email that they cannot open, AND when you select the link, "OPEN IN A BROWSER TAB", it opens OUTSIDE of webmail, the link is a direct link to the web server the email is on. The link doesn't release anything, the link, is a direct URL to the web server and the Email is ON that server as a page.
Incorrect. There are two different platforms. The older version did block images but allowed you to click-to-view the image(s) in the same pane of webmail:
A Show Images button was followed with "External images have been blocked to protect you against potential spam!"
The software of the new webmail has a new feature to "Open Original Email in New Browser Tab." I've never seen this feature (link) in the older version...and this new feature of the new software doesn't work.
OP did not get ONE email but got the FIRST email to deviate from the norm. The new software on the server won't show the original email. It's a bug.
