Deb8891
3 years agoNew Contributor
NO SERVICE AGAIN
- Man I am getting really tired of paying Cox for internet service and NOT HAVING CONSISTENT SERVICE MULTIPLE TIMES A WEEK.
Multiple times a week your Internet service goes out? When your service goes out, do the lights on your modem look different?
What does it mean when all the lights on the modem and router are normal, but the internet is not there?
Probably an issue with the device trying to connect to the Internet. I understand you've been troubleshooting a lot of lately but you've only been using 1 router, right? If you changed a router setting, you'll either need to undo the change or update your devices to match the change.