Forum Discussion

GrayWolf40's avatar
GrayWolf40
New Contributor II
5 years ago

One of my 3 cox.email addresses has started giving me an Error message ox800cccoe message.

I have 3 cox email addresses all settings are the same on them, but one of them started getting the above error code. I have tried all the fixes under the support on here and have had no luck. 

Please help!!!!

  • S__Engineer's avatar
    S__Engineer
    New Contributor
    5 years ago

    I have the same issue:  three different computers with 3 different accounts, all outlook (different version), and every one now has the imap.cox.net error.  Reset the router, reset the modem, no changes to the accounts and yet error (ox800CCC0E) cannot connect to the server … contact ISP.

    Any assistance? 

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    5 years ago
    @GrayWolf40

    Are you having this issue using a 3rd party client, webmail, or both?


    Jonathan J
    Cox Moderator
      • LisaH's avatar
        LisaH
        Moderator
        5 years ago
        Hi GrayWolf40. What is the rest of the error message? This will help us to direct you on how to fix this. - Lisa, Cox Support Forums Moderator
  • jlanger's avatar
    jlanger
    New Contributor
    5 years ago

    Login to server imap.cox.net with username failed

    Happening on all my accounts with all mail clients only the webmail client is working all imap connections fail. 

  • GrayWolf40's avatar
    GrayWolf40
    New Contributor II
    5 years ago

    Yes I am still having this issue, on Microsoft Outlook 365

  • LisaH's avatar
    LisaH
    Moderator
    5 years ago
    Are you using any virus protection software? If so, what are you using? It is possible the virus protection software you are scanning email as well and it could be causing this. You may need to turn off the email scanning feature. - Lisa, Cox Support Forums Moderator