Packet Loss at langbprj01-ae1.rd.la.cox.net
Been trying to troubleshoot why I have been experienced severe lag and rubber-banding in Diablo 4. On Blizzard's support page, I worked through running a pathping and a traceroute to diagnose, but once I ran PingPlotter, this seemed to point to issues with the Cox network and not an issue with Battle.net or my hardware. The game is almost completely unplayable as several times a minute I lose sync and cannot proceed any further until the game re-syncs.
I don't understand why this is happening over a Fiber connection. Screenshot below for what PingPlotter is seeing.
I've seen a few other similar posts on these forums that have occurred over the last few years that are similar to this one. Doesn't seem like Cox has addressed this issue? The only solution that would seem to work is switching internet providers entirely.
I appreciate any help anyone can offer.