Forum Discussion
Manny_Freezie
New Contributor
KevinM2
6 years agoFormer Moderator
Hi Manny_Freeze, as of now, your signal levels look great and we are not detecting any packet loss or any unusual activity in your are at this time. The next time you are experiencing packet loss, can you please email us at cox.help@cox.com? Our support is available 24/7. One theory is that you may be experiencing ingress. Temperature fluctuations and moisture in the cable line(s) can cause signal issues. -Kevin M. Cox Support Forum Moderator
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