Packet Loss Gaming
The past three days the packet loss has been abysmal. Games are unplayable any suggestions would help. This usually happens with cox but is back to normal within a day. Fix this boys.
Forum Discussion
Sanchy, I am detecting intermittent packet loss on your modem currently. When the packet loss does take place, it is quite excessive. Do you have any splitters or amplifiers in the home? Please also make sure none of the connections in the home are loose or damaged. -Kevin M. Cox Support Forum Moderator
No splitters or amps. Nothing is damaged. Please advise
- I am actually seeing packet loss to most modems in the area. I am forwarding this to our network operations team for investigation.
Brian
Cox Support Forum ModeratorHas this been resolved? I am still experiencing packet loss and the technician could not find any issues.
- @Sanchy, this case was escalated to maintenance a few days ago, and our maintenance teams are still working on restoring service. While no outage has been declared, it appears that equipment needs to be upgraded outside your home. We hope to have this resolved within the next 24-72 business hours. -Kevin
yeah seriously dude this happens in and out on the daily I can’t play games with the boys and working from home seems IMPOSSIBLE
- @thegoat, I am unable to locate your account in the Forums at this time. Can you please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com, for additional support? -Kevin M. Cox Support Forum Moderator
