Forum Discussion

jamba72's avatar
jamba72
New Contributor II
7 months ago

Paying for 2 gig and getting 136mb-158mb download speeds

Im new to cox and I'm paying for 2 gig fiber service and getting 136mb to 158mb download speeds over wifi 40ft from the router.  Is this normal for cox?
  • CurtB's avatar
    CurtB
    7 months ago

    A 2.5 or 10 Gbps NIC is needed for more than 1 Gbps speed.  If OP is paying for a 2 Gbps plan and has a 1 Gbps NIC, he's paying extra for speeds that can't possibly be obtained.  But, with 158 Mbps current download, it's unlikely a faster NIC could get anywhere near 2 Gbps anyway.

  • jamba72's avatar
    jamba72
    7 months ago

    Made a cat6 cable and tested the connection Wired. Getting 900.39/947.77 so wired is definitely the way I'm going to set this up. Just a lot more work and some attic time😓

CurtB's avatar
CurtB
Valued Contributor III

A 2.5 or 10 Gbps NIC is needed for more than 1 Gbps speed.  If OP is paying for a 2 Gbps plan and has a 1 Gbps NIC, he's paying extra for speeds that can't possibly be obtained.  But, with 158 Mbps current download, it's unlikely a faster NIC could get anywhere near 2 Gbps anyway.

Darkatt's avatar
Darkatt
Honored Contributor
7 months ago

We don't know what he's getting the speed on, or how it's configured. If he's on a WiFi using 2.4ghz, at 40 feet plus away, that speed is exceptional. 

  • jamba72's avatar
    jamba72
    New Contributor II
    7 months ago

    Thanks for responding. This is the kind of help I'm looking for. If I can upgrade my hardware I will, if not I'll downgrade my COX plan to 1gig.

    Here is what I have (PC): 
    NIC = Intel Wi-Fi 6 AX201 160MHz

    Current Connection:
    Protocol: Wi-Fi 6 (802.11ax)
    Network Band = 5GHz
    Link Speed currently (544/245) (Already better that when I posted. Not sure why the jump.)

    My Phone:
    Galaxy s20+ (Based on the input above these are good speeds for the phone. Thanks)

    I will be testing the connection via CAT6 and will post Wired speeds when I get a chance to do that as well.

    Thanks again 👍

    • Darkatt's avatar
      Darkatt
      Honored Contributor
      7 months ago

      What modem/router are you using? I am currently running a Netgear CM2000 and for the router, a Netgear RAXE 300. I can tell you they smoke! My computer has a Killer E3 100g 2.5 gbps ethernet adapter, and I can tell you, if you can run ethernet it's the way to go. WiFi can be affected by too many things.

      Funny story, When I was working Tier 2, I had a customer call in, that every day at 1 pm, her wifi dropped. Ethernet was good, wifi went to 0 connectivity. Turned out her next door neighbor had a baby monitor, and when she put little junior down for a 1 pm nap, and turned on the baby monitor, it was strong enough to take out hers, and both of her neighbors WiFi. 

      Also remember, 5 ghz, radio wave travels over 2x the distance in the same 40 ft, then 2.4 travels, because it goes up and down 5 vs 2.4. What that means is, it loses it's speed twice as fast as 2.4 does. ^ Ghz, (WiFi 6) even more so. ALSO, to run WiFi 6 properly, you have to name all 3 frequencies with the same SSID and wpa key. 

      • jamba72's avatar
        jamba72
        New Contributor II
        7 months ago

        Made a cat6 cable and tested the connection Wired. Getting 900.39/947.77 so wired is definitely the way I'm going to set this up. Just a lot more work and some attic time😓