We live in North Phoenix near Bell and Cave Creek Roads and for over two weeks now have had constant dropped internet, in addition to slow and incomplete loading pages on our computers when we are connected. Cox keeps telling us our signal is fine and nothing is wrong. This is the first time we have had ongoing internet outages for this long, and it doesn't seem that Cox is doing anything about it. Just keeps saying our signal is fine. We are so frustrated!
A Cox tech came out and said our modem is fine. We have a modem router combo and connect our computers wirelessly. 2.5 for mine and 5 for my husband. We also have a smart tv and cannot watch a movie on Amazon Prime without the internet cutting out every 5 minutes.
I live on 51st and Tbird at Indigo Creek Apts and have the same exact issue and besides the fact that the Panoramic gateway router is nothing more than a 1980's office desk bobble for unwanted sharing from unknown piggybrokebac👨🏻ollers! But they installed FTTH here last month but nobody knows what to do next so they told me to call the tech helpline and explain to them. 👨🏻💻
