Forum Discussion
- wenostudiosNew Contributor
Did you ever get this figured out? We thought it was just the app temporarily having issues, but we've had this issue for almost a month too and everything we've tried (restarting modem, uninstalling and reinstalling app) has not worked. Hoping you got a solution.
- bearone2Contributor III
do you mean the wifi app, mine works. are you on wifi?
- NathanTravathanNew Contributor II
Yep, and I've tried wifi.cox.vom.
- bearone2Contributor III
thanks
- JonathanJFormer Moderator
@NathanTravathan
What type of device are you experiencing this on also have you tried uninstalling and reinstalling the app?
Jonathan J
Cox Moderator- NathanTravathanNew Contributor II
Android 11, and yes, multiple times.
- BenS1Former ModeratorHi @NathanTravathan
Can you please click 'Connect' at the bottom of the app, then go to devices, then select a device, and let me know if the Network Activity is showing up under that section?
Ben S.
Cox Support Forums Moderator
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