Forum Discussion

pgasu's avatar
pgasu
New Contributor
6 years ago

Question about Acceptable Use Policy regarding server?

Hello Cox, I have a question about the Acceptable Use Policy regarding servers for home residential use.

I'm a residential customer and I am thinking about setting up my own private FTP server so that I can access my office documents and that's it. I will protect the FTP server by securing it and require a login. I know that I will only use my own FTP server for personal use just to access my office documents like spreadsheet and more. NO illegal files or anything like that. Just office documents because I want to access my office documents to log my mileage on my car for example, work on research papers, things like that. I also heard that setting up an FTP server would only require port 21. I looked on Cox regarding blocked ports and port 21 is not listed on the blocked ports. 

However, I know that according to the AUP, I am not allowed to set up a server. But I am not sure if setting up a private FTP server with port 21 not being listed on the blocked ports violates the AUP. I want to make sure that I am not violating any AUP. Also, is port 21 allowed? 

Can someone from Cox confirm whether this is allowed or not? I am asking this question on the Cox Support Forum for a reason. I don't want to just attempt a bullseye with a complete blindfold.

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  • KevinM2's avatar
    KevinM2
    Former Moderator
    6 years ago
    Thank you for reaching out to us in the Cox Forums, regarding our Acceptable Use Policy. Per the Policy, "You may not operate, or allow others to operate, servers of any type or any other device, equipment, and/or software providing server-like functionality in connection with the Service..."

    In regards to restricted ports, we have restricted the use of certain ports to ensure the safety and security of customer privacy information. Here is a full list of restricted ports, http://bit.ly/2VtEokh. Port 21 is not listed as a restricted port. -Kevin M. Cox Support Forum Moderator
    • pgasu's avatar
      pgasu
      New Contributor
      6 years ago

      Ok. So that means in my situation as stated in this post, I’m “not” allowed to set up my own ftp server?

      • KevinM2's avatar
        KevinM2
        Former Moderator
        6 years ago
        We strongly suggest that you switch over to Cox Business, to take advantage of using an FTP server. Here is some additional information about NT and UNIX Web Hosting for our Cox Business customers, http://bit.ly/2ZZUV1E. Our Cox Business Internet plans can also be located here:

        http://bit.ly/2ZXB3wh

        At this time, Cox does not allow its residential customers to operate servers of any type. -Kevin M. Cox Support Forum Moderator