Unreal, internet and cable go out on Election Day!!! I work for AT&T and they now provide full internet and mobile. But I am loyal client and I stay with Cox. They harass me by text, email, phone when I am a day late for payment. Really with all the options that we have I only keep it for the cable because I DVR stuff, but now I can stream anything! But when you don’t have internet it’s worthless. Time to look up options.
Hi fernandez6928. I apologize for the inconvenience that you are experiencing due to an outage.
The purpose of the Cox Forums is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. If we can ever be of any assistance, please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thanks, Lisa, Cox Support Forums Moderator
That's all well and good, if your Cox people are not overwhelmed by the sheer volume of complaints, which I am willing to bet that they are, especially in light of the idiotic questions they ask. Did I try to troubleshoot? Hell no, I am just wasting my time contacting support because I am too f-ing lazy to do it the easy way. I'm being sarcastic! If I could find how to troubleshoot my specific problem, I guarantee I would not waste my time contacting your people who don't seem to know what the hell they're doing, either!!!
Oh, yeah! Sorry, not sorry for using strong language! Cox, you definitely earned it!
