Service internet
My internet is off what do I have to do to get turned back on
Forum Discussion
I have not had internet since 5 am on Friday. I work from home. This is now the second day in a row I am not able to work. The hours of the issue are just being constantly bumped by 4 hours and nothing is fixed yet. At this point you would think we were in Florida. Please fix this soon!!
Hello
Thank you for being a part of the Cox family. I sincerely apologize for the down services you are experiencing. I can understand your frustration. When big storms come and you lose power, services, or even your home, it can be overwhelming. I would like to investigate your issue further. Please provide your full name and complete address to Cox.helpCox.com.
I'm experiencing the same issue. Apparently there is a network service error impacting certain areas that's been going on for several hours. I really hate that I'm missing college football right now.
bryonb31 Hi, I'd be more than happy to look into this for you. Please send me an email at cox.help@cox.com and include your full name and address. Thanks!
Just sent an email. Thank you.
Hello Scar84, the purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. This appears as if you may need for someone to look into your account personally due to the connection issues you have expressed. We can definitely assist you with this. Please reach us on Twitter at CoxHelp, visit us on Facebook, or email by at cox.help@cox.com anytime for assistance. We are always happy to help.
It depends on why it is off! Your best bet is to call Cox, and request tech support, and have them look into it.
