JeffinLouisiana
4 years agoContributor
Service interruptions
All night last night and today, I've been getting these micro disconnects that's been causing my speed to drop then it fixes itself 3 min later. It's effecting download and upload speed. 70065 Kenner LA. I dont know if there is noise in the network or something else going on. Signals look good. I didn't have this issue until after it went down last week. Could it be a traffic jam on a node? That might not explain it happening at 2am though. When I recycled the modem one time last night, it took a very long time to synch.
- @JeffinLouisiana, Intermittent loss of service can be hard to diagnose. I recommend sending us an email with your full name and address to cox.help@cox.com. -Allan, Cox Support Forums Moderator.