Forum Discussion
Realkone
7 years agoNew Contributor
I'm having the same issue as you, called 3 techs nothing has changed. I had one of the techs bring out one of their 2 in 1 (router/modem) to test it out but did nothing. If you don't mind me asking what area do you do live in? I live in Cali.
- LatitiaS7 years agoModeratorHi Realkone,
I regret you are also experiencing packet loss issues. I would like an opportunity to review the previous work order details to see what has been done and what needs to happen to find resolution. Please send us an email to cox.help@cox.com with your name and service address so that we can get the ball rolling.
Latitia
Cox Support Forums Moderator
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