Forum Discussion

mjdsquale's avatar
mjdsquale
New Contributor
8 months ago

Shady billing practices for horrible internet service

So here's the deal I sign up for internet Internet is 50 bucks a month okay but for some reason my bill keeps changing on top of that they keep adding late fees because they say my bill is due before...
DorisM's avatar
DorisM
Moderator
8 months ago

HI and thanks for reaching out. I am so sorry to hear of this negative experience you have had. That is never our desire. Please email my team with your request at cox.help@cox.com so we can obtain account details and review further.

Thank you.