Speed drops to 30mbps
I am on the 500/50 plan, last two weeks my download speed would drop to 30mbps, i would have to power cycle the modem or reset it thru cox app, it works for about 2-5 days then it drops to 30 again. ...
Forum Discussion
Signal levels look a little high on some channels. Can you describe how the coaxial gets from the street to the room the modem is in? Also, do you see anything in the logs from around the time your speed drops to ~30Mbps? Finally, are you testing direct to the modem or through a router?
Coax goes from outside directly into the modem (line ran by cox 6 years ago). Since i factory reset the modem it hasn't dropped to 30 yet. Yes testing behind the router. Cant really test hardwired directly to modem, i would have to leave laptop connected to the modem for a long time and wait for it to drop or when it drops i would have to power cycle the modem in order to connect laptop to get new MAC reregistered. Its not the router since i dont do anything to the router, just power cycle modem.
Hopefully a factory reset helps. If it occurs again, compare your signal levels and check the logs. Also, even if you can connect a laptop directly to the modem for a few minuets, that would go far to isolate the problem. Even if it occurs for a few seconds connected to the modem, that would rule out your router. Last, what model router do you have? Some have a internal speed test that you can access from the UI. I assume otherwise you are using Cox's speed test?
