Speed drops to 30mbps
I am on the 500/50 plan, last two weeks my download speed would drop to 30mbps, i would have to power cycle the modem or reset it thru cox app, it works for about 2-5 days then it drops to 30 again. ...
Forum Discussion
Coax goes from outside directly into the modem (line ran by cox 6 years ago). Since i factory reset the modem it hasn't dropped to 30 yet. Yes testing behind the router. Cant really test hardwired directly to modem, i would have to leave laptop connected to the modem for a long time and wait for it to drop or when it drops i would have to power cycle the modem in order to connect laptop to get new MAC reregistered. Its not the router since i dont do anything to the router, just power cycle modem.
Hopefully a factory reset helps. If it occurs again, compare your signal levels and check the logs. Also, even if you can connect a laptop directly to the modem for a few minuets, that would go far to isolate the problem. Even if it occurs for a few seconds connected to the modem, that would rule out your router. Last, what model router do you have? Some have a internal speed test that you can access from the UI. I assume otherwise you are using Cox's speed test?
