Sporadic internet
For the last two days my internet has been terribly slow, making work from home a huge inconvenience. I am not halfway through my usage and I’m unable to play any video games or stream tv. Reset modem with no luck. Any suggestions
Forum Discussion
Same experience. Slow internet then outages, including now (2nd time today) after 3 outages last night. I’m doing mental health counseling from home and when a connection drops during a session is very bad for my patients. I’m researching other options because Cox is not a reliable provider.
Hi janjnt, I replied to another of your messages. I know internet connection issues can be frustrating and we are happy to help. Feel free to contact us using your Facebook or X account, CoxHelp. You may also use our Live Online Chat: https://www.cox.com/residential/contactus.html Thahk you,
Hello. Hello. I'm sorry to hear you have been having trouble with your internet speed this week. We would be happy to look into this for you and address your concerns. When you have a moment, can you please email cox.help@cox.com with name, address, and link to forum thread so we can assist? You can also reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com. Thank you.
