Forum Discussion
- JuanCModerator
Please contact us at cox.help@cox.com for assistance. We'd love to help you with this.
Cox Forum Moderator,
Juan
- tugiesNew Contributor
Ditto to this comment and many other talking about horrible customer service when they're in their introductory plan runs out in their service Bill doubles. The person on the phone could care less when I said I might have to change providers. Meanwhile plans are advertised for even less than my original plan.
- kchai413New Contributor
This is exactly what happened to me! Exactly! Did you talk to "AJ" too? Seriously could care less and said there was no one else to escalate it to..I am still waiting for my call back to resolve my issue after emailing.
- kchai413New Contributor
I have contacted you - done
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