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kbb1897's avatar
kbb1897
New Contributor
3 years ago

Trying to restore service

I am trying to get some help here my service was suspended due to non-payment and I am between jobs right now. I've been out of work for a while and I made sure I paid all my bills while being out of work. I have two girls who are on virtual and need the internet to do that. if there's anything you could do for me to restore my service I will definitely pay next week. I will be able to pay the past due amount. anything you can do would be appreciated thank you

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    @Kbb1897

    The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High-Speed Internet services with other customers. If you need help with billing, please call our accounts receivable department at 1-877-206-4210 Monday - Friday, 8 am - 6 pm.

    Jonathan J
    Cox Moderator