Forum Discussion

wayjay's avatar
wayjay
New Contributor II
7 years ago

Unable to delete messages in Cox webmail inbox

When I try to delete a message in my Cox inmail box, I receive this notice: "Error This message could not be moved to trash folder, possibly because your mailbox is nearly full. In that case,...
Problem deleting messages in Webmail
yohhon's avatar
yohhon
New Contributor II
12 months ago

I can't even find my spam or trash buttons? How do you go back to old settings? old email lay out !!

  • Campmaster's avatar
    Campmaster
    New Contributor III
    12 months ago

    I have been having this problem for at least two months. Last nite used two different browsers, Chrome and Edge. Two computers. Could not delete only one message at a time for several messages, then log out of Cox and back in, try again and again. Been like this for weeks. Spam empty. Trash empty. 3.4 gig of 15 used. No way to put a "trouble ticket in". Seems like Cox is saying "go away kid, you botha me". I think I might after 20 years, "go away". What to do Ms/Mr MODERATOR???

  • CurtB's avatar
    CurtB
    Valued Contributor III
    12 months ago

    Hover your cursor over the small iconin the lower left corner of Inbox.  The screen tip will read "Open folder view".  Click it and the icons above it will disappear and folders will reappear.