Forum Discussion

OhMyHead's avatar
OhMyHead
New Contributor II
7 years ago

Unable to Host Share Play on Playstation 4 / PS4

I can join others on Share Play all day long, but no one can connect to me when I host Share Play. While my speeds test WAY above the minimum for this activity, my signal is never strong enough to ho...
playstation
ps4
shareplay
  • OhMyHead's avatar
    OhMyHead
    7 years ago

    Hello, my helpful friends!  I have returned to let y'all know that my Shareplay is up and running and working perfectly at home!  At my wit's end, my next move was to get my own modem and router.  All this time I was under the impression that I had to use the modem/router I was issued by Cox.

    Last night I ordered an ASUS CM-16 with an ASUS AC1300 wireless router, and in a few minutes, had it up and running.  Tested Shareplay and BOOM.  Good to go.

    The device I was using (that is now the suspect in the busted Shareplay as well as MMS texts taking forever to go through) is an Arris TG2472, which I will be happily returning to Cox.

WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor
7 years ago

AFAIK, Host play uses P2P, so the first thing I would suggest is check the latency between your home IP and the IP of the person you are trying to share from. If you see high latency, post a tracert to the IP address to see where the latenct is. In general, both PS4 should be on WIRED or ethernet connections and both of you should be get internet speeds above 15Mbps. If one of you is restricted to slow internet, try decreasing the resolution from 1080p. The lower the resolution, the less data you need to share between PS4 to play. See here for more info.

  • OhMyHead's avatar
    OhMyHead
    New Contributor II
    7 years ago

    We both have way more than enough speeds, both are hard wired, and both resolutions for sharing are set to Standard which is the lower setting.  The shareplay feature works perfectly.  One way.  Something in my end, at home, is blocking.  I can't bypass the router because I am using an Arris ... I do not have the model handy ... TP2324 or something like that.  It's an all-in-one device.  Modem/router.  I put the PS4 in the DMZ and got the same results.

    There are many other Cox users in the West Coast posting similar posts to this one.  I read many and saw no solutions. :(