unstable upload speed/stream
Ok. How come last night im able to have a stable steady 1080p 60fps stream, but tonight its a buffering mess with under 30 fps? checked out speed tests and found out im getting half the upload speed ...
Forum Discussion
Hi @ Jdubya181
I know how exasperating it is to have slow upload speeds while streaming. Are you having issues intermittently or are your upload speeds always bad? Also are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of your modem? If so can you please bypass any splitters/amplifiers and plug it directly into the wall from the modem?
Ben S.
Cox Support Forums Moderator
I know how exasperating it is to have slow upload speeds while streaming. Are you having issues intermittently or are your upload speeds always bad? Also are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of your modem? If so can you please bypass any splitters/amplifiers and plug it directly into the wall from the modem?
Ben S.
Cox Support Forums Moderator
I never use splitters. I only use internet I don't have TV or phone. I specifically paid $75 to have a tech come out and close all of my leaks on different lines and have it specifically sent to my office. There is only usage in my office. I accidentally left my stream on for 20 hours once a few weeks ago, and my guess is Cox is now throttling me for my usage. I've read multiple articles about it.
- @Jdubya181, I recommend sending us an email with your full name, address, and a brief description of this concern to cox.help@cox.com so we can help. -Allan, Cox Support Forums Moderator.
