Last couple of days I have run it and will continue to monitor speeds. Connecting the modem directly to my PC doesnt change the issue, I've tried on a few occasions.
It seems to be fine for now.... other than the download being ~half to 1/3 less than what I pay for.
One small correction I have an ARRIS touchstone 8200A
I know when I brought this issue up a few months ago the Tech that serviced my house said that the node in our area was known to be over capacity and scheduled to be split into 2 nodes. I dont believe that service has happened, but I believe that my area is overloaded.
I understand that I may not get a full 1gb download like I pay for, but when the upload is so bad, I cant stream and games lag. Let alone trying to work emergency calls under those conditions - I just wish it was something that could be identified and resolved rather than saying my modem is bad.