Forum Discussion
JVegas
5 years agoNew Contributor
Also in Vegas, also been experiencing this same issue since October. First time posting about it, been hoping it would fix it self. Are you also experiencing packet loss on the upload side?
- Allan5 years agoModerator@JVega, It looks like your modem is also reporting packet loss. I am showing an average of about 10% at this time. Are there and splitters or signals amps on the cable line going to the modem? If not, we may need to schedule a tech to come out and take a look. -Allan
- JVegas5 years agoNew Contributor
No there aren't any splitters on the line going to the modem, never had any any issues until recently. But I am happy to report that I've had zero packet loss in the last 96+ hours. No problems with online gaming (Apex, Fortnite, ect), where before there was noticable lag from upload packet loss.
My Contour box is also much more responsive that it has been recently. It was sometimes slow to respond and would require a long restart.
Perhaps something got fixed in my area, because service hasn't been this good since October.
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