Forum Discussion

MarkW's avatar
MarkW
New Contributor III
6 years ago

WebMail - Phoenix, AZ Market

Dear Cox Communications, I have been unable to connect to your WebMail today, Apr 24, 2019, getting messages similar to: "Unable to connect to mail server. Possible reasons: The mail server is ...
  • MarkW's avatar
    MarkW
    6 years ago

    Dear Cox Communications,

    Phoenix Web Mail working peachy keen today, Apr 25 2019. Thank you, especially your acknowledgements of the problem.

    Thanks also to others offering their input, because sometimes I can't be sure if the problem is just my computer, or something else. 😃 

peggy8080's avatar
peggy8080
Contributor

I have been having this identical problem constantly for over 2 weeks. Today has been especially bad. I'm in Kansas.

Allan's avatar
Allan
Moderator
6 years ago
Hello Peggy8080. This is a know issue that is impacting all markets including Kansas. This issue will be addressed by our maintenance team during the overnight hours. -Allan. Cox Support Forums Moderator.