Forum Discussion

John2222's avatar
John2222
Contributor II
12 months ago

What does webmail "Not spam" do?

I have flagged several emails received (Windows 10 desktop) on webmail as "not spam".  What good does that do because I still find future emails from same sender in the spam folder? 

Are those options saved to spam filtering just for my email address settings or used for some "global setting" voting? 

 

  • CurtB's avatar
    CurtB
    Valued Contributor III
    12 months ago

    Marking an email in the Spam folder as "Not spam" just moves that email to the Inbox.  Future email received from that sender will continue to go to the Spam folder.

    • John2222's avatar
      John2222
      Contributor II
      12 months ago

      Then what is the purpose of flagging a sender email as "Not Spam"?  If subsequent emails from that sender will continue to go to spam folder?

      • DRVEGAS's avatar
        DRVEGAS
        Valued Contributor
        12 months ago

        Good question because I've got the same problem here 🤔