Forum Discussion

ctfair's avatar
ctfair
New Contributor
2 years ago

What is “Network Management and Testing” data usage category?

What is the data usage category “Network Management and Testing?” Whatever it is has accounted for 62% of my data usage this billing cycle. I run an internet signal/speed test on my network on occasi...
Alissa13's avatar
Alissa13
New Contributor II
2 years ago

Did you ever get to the bottom of this? I'm having the exact same issue and all support says is that I should reset my password because someone must be stealing our wifi. 

  • Jjpella's avatar
    Jjpella
    New Contributor II
    12 months ago

    Same, what ended up being the resolution? I called Cox after experiencing the same network management data category and Cox had me reset my router name and wifi password. They also just thought it was someone stealing our wifi but the app didn’t show any unrecognized devices.