Contour 2 faults
Regarding the update of Cox Contour 1 to Contour 2, there are some improvements, but some things are much worse. I can find no link to send feedback to Cox other than to post my observations in the f...
Forum Discussion
Thank you for your feedback. I've forwarded it to our Product Team for review. I want to help with your Netflix issue. How many receivers do you have? Are you having issues with all of them or just one TV?
StephanieA
Cox Forum Support Moderator
StephanieA
Cox Forum Support Moderator
We have two receivers, but mostly watch only the DVR box. Every time we watch Longmire it stutters, so I tried it on the Smart TV and it doesn't. Also, had a friend over to watch a different recorded show and he asked if the stuttering was part of the episode or in the TV.
- Hi Bababerry, are there any splitters on the coax connection to your DVR? The stuttering you are experiencing may be due to a signal issue getting to the DVR. Make sure all the connections to the DVR are finger-tight. Perhaps you can bypass the splitter temporarily and watch an episode of Longmire with the receiver connected directly to the cable outlet to see if the stuttering continues. -Becky, Cox Support Forums Moderator
There are no splitters. The DVR was installed by Cox. No other signals stutter except Netflix on Contour. Not even Netflix on the Smart TV. It's not a signal issue. It's a fault in the Contour Netflix.
