Forum Discussion

Billy_Bob's avatar
Billy_Bob
New Contributor
2 years ago

Contour box need to be plugged in?

My master TV finally died after 18 years of service. In preparation for the replacement TV, I unplugged my Cox Cable Contour device. The next day my other TVs died also. Is there a connection between...
  • CurtB's avatar
    CurtB
    2 years ago

    If the other TVs aren't damaged but have no signal, they probably use client boxes that require the host Contour box you unplugged to be plugged in and connected.  Power off all boxes.  Reboot the host first.  When that finishes, power on the client boxes, one at a time.

WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor
2 years ago

When you say the TV died, can you explain? Does it power on? Does it show the menu/settings? If two TV's broke in the house at the same time I would guess you had a surge somewhere that damaged both. Any recent storm or power outage?

::edit:: Removed incorrect information.