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Sidbarber's avatar
Sidbarber
Visitor
3 hours ago

Cox phone scam?

I got a phone call from cox cable with the number listed as (877) 702-3959. They asked me for my name and I said yes, but then proceeded to ask me about my service and if I wanted to upgrade. I said no and then they said have a nice day. Is this normal or a scam? I’m confused. 

  • ChrisJ2's avatar
    ChrisJ2
    Moderator
    3 hours ago

    Hi, Sid. I'm sorry for the difficulty. I could not locate the number in our system, though we do outsource some of it. We're glad to help. Please email us at cox.help@cox.com with your full name, complete street address, the details of your concern and a link to this post. We would be glad to assist you.