HI, we are very sorry about the issues that you have been experiencing with your DVR recording. If you are only experiencing this on one single program it sounds like it is a corrupted file. This could have happened at the time of the program being recorded. There is not a way for us to go back and fix something that is already been recorded. We can look into preventing this from happening in the future, when you have a moment for support, feel free to send us an email at Cox.Help@cox.com or send us a DM on Facebook or twitter. We look forward to working with you.