streaming apps on contour
I have been able to connect to Apple TV Plus until this week. I cannot connect now for no reason. Netflix,Prime, Hulu all connect just fine but Apple gives me an error message to check my internet co...
Forum Discussion
Hi Scspisak, we are aware of the issue and we are working with Apple toward a resolution. I apologize for the inconvenience. Thank you for your patience
My Apple TV gives the same screen as Scspisak gets when trying to open Apple TV with my Contour remote. I see where Cox says they are working on it. This has been going on for days. I saw another forum regarding this issue. I wasn't sure if COX needed to have a 100 people to write in before really taking the time to fix the issue.
I understand your concern and I sincerely apologize for the issue. If you have not yet tried deleting the cache on your cable equipment and re-logging into Apple+, that is helping some to recover. On your Contour remote, press the Contour button and right-arrow over to Settings (the wheel icon). Then, press OK. From there, arrow down to Privacy and press OK. Then, select Locally Stored Data and select OK. Then, let's press "A" on their remote and arrow over to "System Refresh". Walk through this process and select OK when done. Once you're finished, please retry the sign-in.
assist you.
